HCM4 
Thermal Heat  Calculating Meter Systems 
For The Digital Age
   
FAQ's FAQ's FAQ's
   

Q1 - What does the HCM4 do ?
A1 - The HCM4 calculates the energy used in hot and chilled water systems by measuring the difference between 
temperatures in flow and return pipes

Q2 - Why is the HCM4 so unique ?
A2 - Its the only Heat Calculating Meter that can offer the customer a Monetary Resettable  Read Out, Strap On / Non Instrusive  DHAS 
temperatures sensors

Q3 - What is a monetary read out ?
A3 - The HCM4 can display either kWh's (standard read out) or monetary value is the actual money that is
owed by the consumer, and displayed in a user friendly national currency mode. At the end of a billing period 
the display is zeroed by a hand held  reader or remote signal,making Invoicing easier and clearer for all parties. 
This is a unique feature only available via the HCM4 system

Q4 - ARRR !! What happens to the monetary readout in English Pounds if the UK goes in the Euro
A4 - The HCM4 can be programmed by selection for English Pounds,Euro's or any Dollar Currency, so it a case of just 
altering the settings

Q5 - What are DHAS sensors ?
A5 - Temperature Sensor accuracy is really important,because it determines the billing and system intregrity
If the sensors are not accurate the billing in return is not accurate. The HCM4 uses a unique and patented system called DHAS 
(Digital High Accuracy Sensors) The accuracy is so good the high precision versions the accuracy is in the region of 0.02%. 
The DHAS system takes a temperature reading every half second. 
This is a unique feature only available via the HCM4 system

Q6 - I ve fitted Temperature sensors in the past before and they are a nightmare if you wire them incorrectly,or
cut the length or want sensors over 10 metres long ?
A6 - Thats true standard sensors can be awkward to install. The HCM4 uses the unique DHAS sensors which are 
digital and have two way communication between the calculator module and the sensor head. This means the 
micro processors intelligence finds each sensor and knows exactly if its connected to a flow or return pipe.
The DHAS can be cut to different lengths to suit without damaging accuracy and the can transmit up to
10 metres. (standard version and 200 metres LD version) 
LD Version - This is a unique feature only available via the HCM4 system

Q7 - In the past we have used Heat Calculating Meters that are battery powered, do you have a battery powered version?
A7 - No ... we know from historical statistics,of other manufacturers that Battery Powered Versions,create a 
quality issue, 90% of all faults are related to the battery.

Q7 - How do I know the system is of good quality ?
A7 - The HCM4 is built to the International ISOEN standard 1434 and the company has ISO 9000 accreditation ISO 9000 Certificate

Q8 - What guarantee is offered with the system 
A8 - All our products are guaranteed for a period of 12 months,against product fault on a return to base basis

Q9 - I need a pulse output on my HCM4
A9 - No problem all HCM4's have a pulsed output as standard for further informationPulse Output Data

Q10 - Are there other options 
A10 - Yes --  4 to 20 mAmp versions see Products List 

Q11 - What security is available 
A11 - The HCM4 case is security sealed,with fine lashed seal wire and security seals. Plus unique Alarm
      alarm terminals for Building management System Cat Terminal 
This is a unique feature only available via the HCM4 system
Q12 - Is the HCM4 expensive
A12 - No the HCM4 is without question recognised as the best value product in the market place even with its unique 
features of monetary read out and DHAS sensors.

 

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